No Questions Asked
Our Refund policy is simple: If you’re ever unhappy with our service for any reason, just send email to refunds[at]wpjack.com and we’ll take care of you.
Examples of Full Refunds we’d grant
- If you were just charged for your next month of service but you meant to cancel, we’re happy to refund that extra charge.
- If you tried our service and you just weren’t happy with it, you can have your money back.
Full refunds can be requested for last subscription payment and up to 14 days since we charged you.
Examples of partial refunds or credits we’d grant.
- If we had extended downtime (multiple hours in a day, or multiple days in a month) or you emailed customer service and it took multiple days to get back to you, we’d issue a partial credit to your account.
Send us a note, tell us what’s up, and we’ll work with you to make sure you’re happy.